Collections Administrative Assistant– Job Description

At Global Post Auditing Solutions, we don’t just recover lost funds, we restore trust, deliver clarity,and create value where others miss it. As a Collections Administrative Assistant, you’ll play a crucial behind-the-scenes role that helps power our mission: helping Fortune 500 companies recover overpayments with accuracy and excellence.

We’re looking for a Collections Administrative Assistant who thrives in a fast-paced environment and isn’t afraid to pick up the phone. This role is ideal for someone who enjoys proactive communication, problem-solving, and playing a key part in a results-driven team. You’ll be on the front lines of our collections efforts, making a high volume of outbound calls with our clients vendor partners to ensure timely resolution of outstanding claims.

What You’ll Do

Your daily responsibilities will include:

• Make high-volume outbound phone calls daily to follow up on outstanding claims and

ensure timely collections.

• Communicate with professionalism, urgency, and clarity to our clients vendor partners via

phone and email.

• Support the Collections Manager in resolving account discrepancies and securing payment

commitments.

• Maintain accurate and organized documentation using Microsoft Excel, Word, and Outlook.

• Assist with administrative tasks and cross-functional projects as needed.

• Build and nurture positive relationships by delivering a white-glove service experience in

every interaction.

What You Bring to the Table

You’re someone who thrives in a dynamic, detail-oriented role and is committed to seeing tasks

through to completion. You’re also quick on your feet, great at follow-up, and love helping things

run smoothly.

We’re looking for someone who:

• Excellent phone communication skills — confident, clear, and friendly

• Ability to stay focused and energized through repetitive tasks and call-heavy days

• Strong attention to detail and commitment to accuracy in documentation

• Proficiency in Microsoft Office (Excel, Word, Outlook); PowerPoint is a plus

• Experience in collections, customer service, or administrative support is preferred but not required

• Is a self-starter with strong follow-through and accountability

• Has a problem-solver mindset and the ability to remain calm under pressure

• Works well independently but loves being part of a team

• Brings a friendly, professional demeanor to every interaction

Bonus Points If You:

• Have 2+ years of experience in collections

• Hold a 4-year degree (preferred, not required) The Perks

We take care of our people and here’s how:

• 3 Weeks Paid Time Off (prorated your first year)

• Paid Holidays (New Year’s, Memorial Day, Independence Day, Labor Day, Thanksgiving,

Christmas)

• 401(k) Plan (available after 90 days)

• Insurance Reimbursement Assistance (after 90 days)

• Quarterly Bonus Opportunities

• On-the-Job Training and Growth Opportunities

Our Culture: Global’s Non-Negotiables

We’re building more than a company; we’re building a culture of excellence. Our team lives and

leads by these core values:

✅ Problem Solver

✅ Confident (not arrogant)

✅ Emotionally Intelligent

✅ Detail Oriented

✅ Goal Driven

✅ Teachable

✅ Positive and Professional

✅ Organized and Reliable

✅ Cool Under Pressure

✅ Committed to the Mission

✅ Growth-Oriented

✅ Open to Feedback and Always Improving

Ready to Apply?

If you’re looking for a role where your contributions matter, your growth is supported, and your team has your back, we’d love to meet you. Apply now to be part of a team that’s built on excellence, integrity, and impact.