Collections Administrative Assistant– Job Description

At Global Post Auditing Solutions, we don’t just recover lost funds, we restore trust, deliver clarity,

and create value where others miss it. As a Collections Administrative Assistant, you’ll play a

crucial behind-the-scenes role that helps power our mission: helping Fortune 500 companies recover

overpayments with accuracy and excellence.

This isn’t just an admin job, it’s an opportunity to grow with a purpose-driven, high-performance

team that values your attention to detail, communication skills, and drive to succeed. If you thrive in

fast-paced environments and take pride in completing work that truly matters, you’ll fit right in.

Location: Charleston, SC (On-Site Only)

Schedule: Full-Time | Monday–Friday, 8:00 AM–5:00 PM or 7:00 AM–4:00 PM

What You’ll Do

As a key support member of our Collections team, you’ll work directly with the Collections Manager

and Head Auditor to manage the full lifecycle of collections activity, from claim creation to

successful resolution.

You’ll work on:

• Managing and executing the full collections process across multiple client accounts

• Creating and submitting claims, confirming delivery, and following up through email, phone,

and Zoom communication

• Navigating online portals and systems to retrieve and verify critical payment information

• Maintaining organized, accurate records using Microsoft Excel, Word, Outlook, and

PowerPoint

• Providing administrative support across various departments and special projects

• Participating in Zoom calls and preparing client-facing materials

• Building positive, professional relationships with clients and partners through timely,

solution-oriented communication

What You Bring to the Table

You’re someone who thrives in a dynamic, detail-oriented role and is committed to seeing tasks

through to completion. You’re also quick on your feet, great at follow-up, and love helping things

run smoothly.

We’re looking for someone who:

• Is highly proficient in Microsoft Excel, Outlook, Word, and PowerPoint

• Can manage and respond to 40+ professional email communications per day

• Has exceptional organizational and administrative skills

• Is a self-starter with strong follow-through and accountability

• Is confident communicating via email, phone, and Zoom

• Has a problem-solver mindset and the ability to remain calm under pressure

• Works well independently but loves being part of a team

• Brings a friendly, professional demeanor to every interaction

Bonus points if you:

• Have 2+ years of experience in office administration or collections

• Hold a 4-year degree (preferred, not required)

The Perks

We take care of our people and here’s how:

• 3 Weeks Paid Time Off (prorated your first year)

• Paid Holidays (New Year’s, Memorial Day, Independence Day, Labor Day, Thanksgiving,

Christmas)

• 401(k) Plan (available after 90 days)

• Insurance Reimbursement Assistance (after 90 days)

• Quarterly Bonus Opportunities

• On-the-Job Training and Growth Opportunities

Our Culture: Global’s Non-Negotiables

We’re building more than a company; we’re building a culture of excellence. Our team lives and leads by these core values:

✅ Problem Solver

✅ Confident (not arrogant)

✅ Emotionally Intelligent

✅ Detail-Oriented

✅ Goal Driven

✅ Teachable

✅ Positive and Professional

✅ Organized and Reliable

✅ Cool Under Pressure

✅ Committed to the Mission

✅ Growth-Oriented

✅ Open to Feedback and Always Improving

Ready to Apply?

If you want to grow personally and professionally while helping top-tier clients capture lost

value, and you love making things better every day, we want to meet you.