H.E. SMITH COMPANY, INC. SMS MESSAGING POLICY

Version 1.0 Effective Date: May 13, 2024

Note: This SMS Privacy Policy applies only to SMS/text messaging and does not replace or supersede H.E. Smith Company, Inc.’s general Privacy Policy, available here.

H.E. Smith Company, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and protect mobile phone numbers provided for SMS/text messaging communications.

COLLECTION OF MOBILE PHONE NUMBERS

We collect mobile phone numbers only when you voluntarily provide them to us. This may occur when you:

• Complete a web form

• Request information or services

• Submit an inquiry

• Opt in through a website pop-up

• Check an SMS consent box during checkout or form submission

• SMS consent is obtained only through affirmative opt-in and is not required to complete a purchase or submit a form.

USE OF PHONE NUMBERS FOR SMS MESSAGING

If you opt in, we may send SMS/text messages related to:

• Appointment reminders

• Service updates

• Customer communications

• Promotional messages and special offers (if applicable)

Message frequency may vary. Message and data rates may apply based on your mobile carrier plan.
All SMS messages are sent using RingCentral, our SMS service provider. RingCentral may process phone numbers solely to deliver SMS messages on our behalf and in accordance with their privacy practices. You can review RingCentral’s Privacy Notice here:

All SMS messages are sent using RingCentral, our SMS service provider. RingCentral may process phone numbers solely to deliver SMS messages on our behalf and in accordance with their privacy practices. You can review RingCentral’s Privacy Notice here – https://assets.ringcentral.com/legal/rc-privacy-notice-2024.pdf with information on how they use user information.

NO THIRD-PARTY SHARING

SMS consent and mobile phone numbers collected for SMS communications are not shared with any third parties or affiliates for marketing purposes. We do not sell, rent, or trade mobile phone numbers collected for SMS messaging.

OPTING OUT OF MARKETING MESSAGES

You may opt out of receiving SMS messages at any time by replying with any of the following keywords:

• STOP

• UNSUBSCRIBE

• CANCEL

• QUIT

You may also reply HELP for assistance.

Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.

PRIVACY AND DATA PROTECTION

Once you opt out, you will no longer receive SMS messages from us unless you re-opt in. Your mobile number will not be transferred, sold, or used for SMS messaging after opt-out.

CHANGES TO THIS POLICY

We may update this SMS Privacy Policy from time to time. Any material changes will be posted on this page with an updated effective date.

CONTACT INFORMATION

If you have questions or concerns regarding this SMS Privacy Policy, please contact us:
H.E. Smith Company, Inc.
Phone: (508) 786-8016
Email: [email protected]
Click here for link to Privacy Policy.

We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us.